GrabFood just clarified that restaurant availability on their app is not based on commission rates. Find out what they say really went wrong with some of their partner restaurants!
GrabFood Restaurant Availability Controversy : What Happened?
A public complaint by Burgertory sparked allegations that GrabFood was secretly switching off the availability of restaurants with smaller sales buckets, or lower commission rates.
You can read all about those claims in our story, Is GrabFood Secretly Limiting Your Choices Based On Profit?
GrabFood : Restaurant Availability Not Based On Commission
Sean Goh, the Managing Director of Grab Malaysia, issued this press release to address those allegations.
GrabFood Restaurant Availability : More Questions
We took the opportunity to ask GrabFood to clarify some points not covered in their press release. We will update this article with their answers when we get them.
- Is GrabFood Secretly Limiting Your Choices Based On Profit?
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