Komugi 1 Utama : Closed After Staff Positive For COVID-19!

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Komugi just shut down their 1 Utama outlet, after a staff member tested positive for COVID-19!


Komugi @ 1 Utama : Staff Positive For COVID-19!

On 4 November 2020, Komugi announced that a staff member at their 1 Utama outlet tested positive for COVID-19.

The affected staff member was last at work on 2 November 2020, when she developed symptoms. She was “immediately discharged from work” on the same day and sent for treatment.

Her test results apparently came back positive today, on 4 November 2020.

Komugi 1 Utama : Closed After Staff Positive For COVID-19!

Upon being informed of the test results today, they initiated these steps :

  • immediately closed Komugi 1 Utama for deep cleaning, thorough disinfection as well as sanitisation.
  • notified the 1 Utama Shopping Mall management.
  • discarded all exposed food and packaging.
  • started contact tracing to identify other team members and business associates who were in close contact as well as secondary contact with the affected team member – they will be asked to be self-quarantined and conduct the necessary tests.
  • they will send all Komugi 1 Utama team members for a PCR test on 4 November at the designated government hospital.
    • A separate new team will be deployed to the store after tested negative (PCR).

Komugi 1 Utama will be closed until further notice, with a separate new team deployed after testing negative on their PCR tests.


Komugi @ 1 Utama : Statement On COVID-19 Case

Here is the official announcement by Komugi on the COVID-19 case at their 1 Utama outlet :


We regret to inform you that the Management of Multiple Reward Sdn Bhd (Komugi Malaysia) has been made aware that one of the team member of Komugi One Utama had tested positive for COVID-19. The above mentioned team member, upon developed symptoms, had immediately discharged from work on 2nd November 2020. She is currently under the care of a government hospital for treatment.

We would like to assure all customers that the case is an isolated case and it has been attended to immediately upon identification, in full compliance with the Ministry of Health (MOH) guidelines. We are working closely with MOH on this and will give our full cooperation.

All the following measures have been enforced immediately in accordance to MOH guidelines:
• Komugi One Utama was immediately closed down for deep cleaning, thorough disinfection as well as sanitisation throughout the premises.
• Notification was given immediately to the mall management.
• All exposed food and packaging were discarded immediately.
• Started to identify other team members and business associates who were in close contact and secondary contact with the affected team member to be self-quarantined and conduct the necessary test(s).
• All Komugi One Utama team members were sent for PCR test on 4th November at the designated government hospital.
• A separate new team will be deployed to the store after tested negative (PCR).

Komugi Malaysia’s management puts the health and well-being of our team members, customers and business associates at the upmost priority. This happened despite our hygiene and safety precautions of body temperature tracking, mask wearing and frequent disinfection. We are fully committed to continuing our efforts to protect the health and safety of our team members and customers.

Moving forward, we will continue to be vigilant, safe and responsible in all endeavours.
• We shall continue to reinforce our stringent food safety and hygiene standards and play our role to keep our community safe.
• Go through additional disinfection measures at Komugi One Utama before re-opening.
• Further enhance the enforcement of our SOP to further prevent new infections after re-opening.
• Make sure that all team members are tested negative (PCR) before allowing them to start work.
• Team members who are not feeling well, regardless of how mild their symptoms, will be required to stay home until they fully recover from illness.

As a responsible company, it is our duty to act transparently. For those who have visited Komugi One Utama on 1st November and 2nd November, the health officer from MOH may contact you if deemed necessary. As always, please contact 03-6140 2430 or [email protected] if you have any questions or concerns.

We wish for the speedy recovery of our team member. We thank you for your continuous support in this uncertain time. Let’s us work together to reduce the spread. Stay safe, stay healthy!

The Management
Multiple Reward Sdn Bhd (Komugi Malaysia)


Komugi @ 1 Utama COVID Exposure : Should You Be Concerned?

If you visited Komugi 1 Utama on 1 November and 2 November, you may be contacted by the Malaysia Ministry of Health if you are identified as a close contact.

You will then be asked to immediately self-quarantine and get yourself tested for COVID-19.

This infection reinforces the importance of contact tracing, and the MySejahtera mobile app which logs the movements of its users.

While public premises offer physical logbooks, we highly recommend that you use the MySejahtera mobile app, because it allows for easier and faster contact tracing.

Using the MySejahtera mobile app also obviates the need to sign a physical logbook, which usually means using a shared pen – an unnecessary risk factor.

The SARS-CoV-2 virus is easily destroyed by soap, so the deep cleaning operation will definitely clean the outlet of any infectious particles.

But most important of all – we need to remember to always wear a face mask in public. Face masks have been proven to prevent the spread and reduce the risk of being infected.


COVID-19 : How To Keep Safe!

Here are a few simple steps to stay safe :

  • Avoid suspected cases or disease hotpots, like hospitals, if possible!
  • Avoid public events and crowds
  • Keep our hands clean with soap or hand sanitiser
  • Keep our home, office, vehicles, etc. clean
  • If you need to wear a surgical mask, make sure you put it on and remove it properly!
  • Wash your food with water (and soap) after purchase and before preparation

Recommended : COVID-19 : Hand Sanitiser or Soap? Which Is Better?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended :
Grocery Shopping Safety During COVID-19
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts


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