Machines just shut down their Northpoint Service Centre after an employee tested positive for COVID-19.
Find out what happened, and if you need to be concerned about this new development!
Machines Northpoint : One Employee Positive For COVID-19
On 26 October 2020, Machines announced that an employee at their Northpoint service centre tested positive for COVID-19.
She last worked at the Mid Valley outlet on 16 October 2020, and was summoned by the Malaysia Ministry of Health for testing, after being identified as a close contact of a COVID-19 positive case.
She went for the test on 23 October 2020, and it came back positive today, 26 October 2020.
Machines immediately close their Northpoint service centre outlet for disinfection and cleaning, and it will remain closed until further notice.
They are now working with the Ministry of Health (MOH) to identify close contacts for COVID-19 testing and quarantine.
This is the second COVID-19 incident involving Machines. On 12 October, they shut down the Machines Mid Valley retail outlet, after an employee there tested positive.
Machines Northpoint : Official Statement On COVID-19 Case
Here is the official Machines announcement on the COVID-19 positive case at their Northpoint service centre :
Dear Valued Customers
We would like to confirm that an employee in our Machines Service Centre at Northpoint Office Mid Valley KL received a positive Covid-19 test result on 26 October 2020.
The employee has not been at work since clocking out on 16 October 2020. Following close contact with another Covid positive case outside of work, the employee was summoned to KKM for testing on 23 October 2020 and received her test result today.
We are working closely with KKM to identify contacts for testing and quarantine. We shall be conducting wider precautionary testing in the interest of the safety of our employees and customers. Our Northpoint Service Centre is closed for disinfection and cleaning until further notice.
We would like to take this opportunity to remind everyone to adhere to KKM’s and MKN’s guidelines and SOPs to deter the spread of the disease and keep our community safe.
Thank you.
Machines Northpoint COVID-19 Case : Should You Be Concerned?
As per MOH guidelines, they will be performing contact tracing, and contacting those who came in close contact with the affected employees.
If you happened to be in close contact with the employee, you will be contacted and asked to undergo a screening test.
This reinforces the importance of contact tracing, and the MySejahtera mobile app which logs the movements of its users.
While public premises offer physical logbooks, we highly recommend that you use the MySejahtera mobile app, because it allows for easier and faster contact tracing.
Using the MySejahtera mobile app also obviates the need to sign a physical logbook, which usually means using a shared pen – an unnecessary risk factor.
The SARS-CoV-2 virus is easily destroyed by soap, so the deep cleaning operation will definitely clean the outlet of any infectious particles.
But most important of all – we need to remember to always wear a face mask in public. Face masks have been proven to prevent the spread and reduce the risk of being infected.
COVID-19 : How To Keep Safe!
Here are a few simple steps to stay safe :
- Avoid suspected cases or disease hotpots, like hospitals, if possible!
- Avoid public events and crowds
- Keep our hands clean with soap or hand sanitiser
- Keep our home, office, vehicles, etc. clean
- If you need to wear a surgical mask, make sure you put it on and remove it properly!
- Wash your food with water (and soap) after purchase and before preparation
Recommended : COVID-19 : Hand Sanitiser or Soap? Which Is Better?
Recommended : Surgical Mask : How To CORRECTLY Wear + Remove!
Recommended : Grocery Shopping Safety During COVID-19
Recommended : COVID-19 Food Safety : Fruits, Vegetables, Takeouts
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