Maybank just announced that all of its online, mobile and card services are up and running after going offline earlier today! Here is what you need to know…
Maybank Online + Card Services Finally Up + Running!
At 3:46 PM on 7 August 2023, Maybank sent out an alert that all of its online, mobile and card services are temporarily unavailable
- Maybank2U web banking services
- M2U and MAE mobile banking apps
- debit and credit card usage
The only good news is that ATM and counter services appear to be unaffected by this downtime.
This announcement came hours after people started complaining that they could not log into the Maybank website.
As of 4 PM, none of Maybank’s online or mobile services are working. Neither will you be able to use your Maybank debit or credit card to make payments.
Update @ 4:30 PM : Maybank just announced that it restored Maybank2U web, the MAE app, and both debit card and credit card services!
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Earlier : Maybank Online + Card Services All Down!
The Maybank downtime appeared to occur at around 1 PM or so, with Maybank initially asking users to switch to the MAE mobile app:
Good day and any inconvenience is much regretted. Based on our checking, the MAE app is operating fine at the moment.uled maintenance to improve your experience and will be back up shortly. Sorry for the inconvenience.
However, some Maybank users soon pointed out that their MAE app wasn’t working either!
Be Right Back!
We’re experiencing communication error. Please try again later.
That’s when Maybank support staff claimed that they were experiencing “intermittent slowness” on their MAE app and Maybank2U web platforms:
Kindly be informed that we are experiencing an intermittent slowness on our MAE App & M2U web platforms.
We are working to resolve the matter as soon as possible. Our sincere apologies for any inconvenience caused. Thank you for your patience and continuous support.
It was only about two hours later that Maybank finally admitted that all of its mobile and online banking services were down, as well as its debit and credit card services.
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