Some people recently noticed that their MySejahtera vaccine certificate has gone missing… disappeared into the ether.
Find out what’s going on, and what you can do to fix the problem!
Missing MySejahtera Vaccine Certificate : What’s Going On?
Back in October 2021, the MySejahtera app introduced the ability to generate a PDF version of the digital COVID-19 vaccine certificate.
However, people started noticing that their vaccine certificate has gone missing in MySejahtera. It literally just disappeared.
There is also no option to generate a PDF copy, and of course, no longer the ability to download it.
MySejahtera Vaccine Certificate : Why Did It Go Missing?
The mystery of the missing MySejahtera vaccine certificate has confounded us for a long time.
We suggested that users try clearing the app cache, and reinstalling MySejahtera, but it didn’t work.
Finally, the MySejahtera team revealed that the vaccine certificate went missing for people who did not verify their account!
The solution is simple – you must verify your MySejahtera account, to get access to your missing vaccine certificate!
Below is our video guide on how to verify your MySejahtera account. Just follow the guide, and you will get your vaccine certificate back in MySejahtera.
For the step-by-step guide, please see our guide, How To Enable MySejahtera Verified Blue Tick!
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