MyJPJ Digital Road Tax + Driving Licence FAQ!

Is it mandatory to download “MyJPJ” apps?

No. This is just one of the options to obtain the digital copy of the road tax, and driving licence.

Is it mandatory to download the “MyJPJ” app?

No. This is just one of the options to obtain the digital copy of the road tax, and driving licence.

If I cannot download the MyJPJ app and cannot show my digital road tax, will I be fined?

No. The enforcement agencies can confirm the status of your road tax and driving licence through the system in the enforcement gadget.

Do we still have to pay for the road tax and driving licence after their validity period ends?

Yes, you still need to pay. Only the [road tax] sticker does not need to be attached.

What happens if senior citizens do not smartphones, or in areas with no Internet access?

Don’t worry, the digital format is not mandatory. You can still obtain the road tax sticker and physical driving licence from JPJ, if required.

You can also use the Print Screen feature on your smartphone to get a copy of your digital road tax, or digital driving licence. Finally, you can also print your digital road tax, or digital driving licence.

How do we show the digital road tax if the car does not belong to the driver?

That’s easy. The digital road tax can be printed and stored in the car. The owner can also share a print screen of the digital road tax with the driver.

In any case, it is not an offence if you cannot show the road tax. The enforcement agencies can check the details in their gadgets.

Why can’t I log into MyJPJ since this morning?

As with any new system, many people are naturally trying to register at the same time. There is very high traffic.

Can we still use the road tax sticker and driving licence card?

Yes, you can still the physical road tax sticker and driving licence. Motorists are offered the option to go digital, or use the physical road tax stickers and driving licence cards.

How is enforcement carried out?

JPJ and police enforcement officers will be given a smartphone gadget with access to the SmED system. They will use the SmED system to check details of the driver and/or vehicle, using:

• car plate number
• MyKad number

How long will this interim digitalisation time frame last?

The Transport Ministry will give motorists until the end of 2023 at the very minimum, to register and try out the new digital road tax and digital driving licence.

During this interim period, the digital road tax and digital driving licence are still optional.

How long will this digitalisation process save government money and benefit the people?

The government will save on printing the road tax stickers and physical driving licences. This initiative is expected to save JPJ about RM 96 million a year, and the money saved will be used internally to further develop and upgrade the MyJPJ mobile app.

The public will save money, avoid queuing at JPJ branches, avoid paying third party service providers (like MyEG) or payment gateways, or paying for the delivery of their road tax stickers.