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How To Enable + Disable MySJ Trace In MySejahtera!

How To Enable + Disable MySJ Trace In MySejahtera!

Here is our UPDATED video + pictorial guide on how to ENABLE and DISABLE MySJ Trace in MySejahtera!

 

Why Enable MySJ Trace In MySejahtera?

MySJ Trace is a new MySejahtera feature, which allows for more accurate contact tracing, and removes the need to manually check out from locations.

Once enabled, your phone will use Bluetooth to communicate with other phones that have MySJ Trace enabled, to determine the distance and length of contact. This eliminates the need to manually check-out.

The proximity data it collects allows Malaysia Ministry of Health (KKM) to accurately determine if you are a close contact of a COVID-19 positive person.

Obviously, this feature only works if everyone has MySJ Trace enabled, so please enable it!

Read more : What You Need To Know About The New MySJ Trace Feature!
Read more : MySJ Trace : Answers To Your Frequently Asked Questions!

 

Why Disable MySJ Trace In MySejahtera?

Some people are worried that the government is using MySJ Trace to track their movements, but that’s really not possible.

Others are worried about the battery life that the persistent Bluetooth connection will consume. As it uses Bluetooth Low Energy (BLE) technology, the power consumption is very low.

Even so, the battery consumption is a valid concern for some users, especially those who are using smartphones with very small or ageing batteries.

However, I highly recommend you try MySJ Trace before turning it off and on like that. From my personal experience, it really uses very little power.

Read more : Can The Government Use MySJ Trace To Track You 24/7?

 

How To Enable + Disable MySJ Trace In MySejahtera!

I created this video to show you how to enable and disable MySJ Trace in MySejahtera.

Note : This is the extended version, which includes the method to permanently disable MySJ Trace.

For those who prefer a step-by-step guide with pictures, please skip to the next section.

 

How To Enable MySJ Trace In MySejahtera?

MySJ Trace is (currently) NOT mandatory and is an opt-in feature, so you actually have to manually enable it, if you want to participate.

Step 1 : Update to the MySejahtera version that has MySJ Trace.

Step 2 : Open MySejahtera, and you will see a black MySJ Trace section in the default Check-in screen.

Step 3 : Tap on Setup MySJ Trace to begin the setup process.

Step 4 : Tap on the Start button in the initial explainer screen.

Step 5 : Tap the I agree button to consent to give your “interaction information” for the past 14 days to the Malaysia Ministry of Health for “contact tracing purposes”.

Step 6 : In the App Permissions screen, tap on the Allow button.

Step 7 : First, you will be asked to allow MySejahtera to access your smartphone’s location. Tap on While using the app.

Step 8 : Next, you will be asked to allow MySejahtera to detect your location all the time. Tap on Allow all the time.

Step 9 : Now, you will be asked to enable Bluetooth, if it is not already enabled.

Step 10 : Once all necessary permissions have been enabled, just tap on the Close button.

That’s it! You have now activated MySJ Trace in MySejahtera.

 

What If You Can’t Enable MySJ Trace In MySejahtera?

Quite a few people have reported to us that tapping on the Allow button doesn’t do anything (Step 6). Here are some solutions…

iOS Devices : Manually Turn On Bluetooth

In your iOS device, there are two ways to turn on Bluetooth :

  1. Go to Settings > Bluetooth, and tap on the toggle to turn it on
  2. Pull down the Notification Center, and tap on the Bluetooth icon to turn it on.

After turning on Bluetooth manually, set up MySJ Trace again from Step 3. It should now work.

Android Devices : Manually Turn On Bluetooth + Location

In your Android device, there are two ways to turn on Bluetooth :

  1. Go to Settings > Connections, and tap on the Bluetooth toggle to turn it on
  2. Pull down the notification tray, and tap on the Bluetooth icon to turn it on.

After turning on Bluetooth manually, you should also manually enable Location permission :

Step 1 : Go to Settings > Apps > MySejahtera > Permissions.

Step 2 : Tap on the Location option under the list of Allowed permissions.

Step 3 : Tap on Allow All the time.

After this, set up MySJ Trace again from Step 3. It should now work.

 

How To Disable MySJ Trace In MySejahtera?

Quickly + Temporarily Disable MySJ Trace

MySejahtera does not offer any option to turn off MySJ Trace once you set it up, but if you prefer to turn off MySJ Trace to “protect your privacy“, or to save a little power, there is an easy way to do it.

All you have to do is disable Bluetooth connectivity, and MySJ Trace is immediately disabled. That’s because MySJ Trace relies on Bluetooth to determine your proximity to other users.

You can do that by pulling down the notification tray in your smartphone, and tapping on the active Bluetooth icon to disable it. Alternatively, you can disable it in your device settings.

Once disable, the MySJ Trace section in the MySejahtera check-in screen will now ask you to setup again. But there is no need to set it up again.

Whenever you want to re-enable MySJ Trace, all you have to do is re-enable Bluetooth, and MySJ Trace will immediately start working again. Essentially, your smartphone’s Bluetooth connectivity now acts as a toggle for MySJ Trace.

Permanently Disable MySJ Trace

For those who want to permanently disable MySJ Trace, without disabling Bluetooth, reinstalling MySejahtera works for both Android and iOS devices. This is the only known solution for iOS devices.

Android devices, on the other hand, have two alternatives – disabling location permission, or clearing app data.

Option A : Disable Location Permission

Here are the steps to disable Location Permission for MySejahtera in your Android device :

Step 1 : Go to Settings > Apps > MySejahtera > Permissions.

Step 2 : Tap on the Location option under the list of Allowed permissions.

Step 3 : Tap on Allow only while using the app or Deny.

That’s it! Once you go out, MySJ Trace will be permanently disabled in MySejahtera.

Credit : I would like to thank Kyle Hudsons for pointing this out to us.

Option B : Clear MySejahtera App Data

Here are the steps to clear the MySejahtera app data in your Android device :

Step 1 : Go to Settings > Apps > MySejahtera > Storage.

Step 2 : Tap on Clear data. You will be warned that this will remove your MySejahtera account information and database.

Please be warned that if you proceed, your MySejahtera account information will be cleared, together with your past contact history.

Your COVID-19 vaccination history and certificate are stored in the cloud and remain safe, but you will need to log into your MySejahtera account again.

So please do NOT proceed unless you remember your MySJ ID and password!

Step 3 : If you are sure, tap on the OK option to clear the MySejahtera data.

Step 4 : Launch MySejahtera, and log into MySejahtera using your MySJ ID (either your mobile number or email address), and your password.

After you log in, you will see that MySJ Trace has been disabled. You will need to setup MySJ Trace (again) to enable it.

 

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Name : Adrian Wong
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Dr. Adrian Wong has been writing about tech and science since 1997, even publishing a book with Prentice Hall called Breaking Through The BIOS Barrier (ISBN 978-0131455368) while in medical school.

He continues to devote countless hours every day writing about tech, medicine and science, in his pursuit of facts in a post-truth world.

 

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