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How To Get + Pay Your TNB Bill During MCO / CMCO!

Many of us are not aware, but TNB will NOT read your electricity meter or issue any electricity bill during the COVID-19 MCO.

Find out how to get and pay your TNB electricity bill during the COVID-19 MCO / CMCO!


TNB Meter Reading + Bill Rendering : Stopped During MCO / CMCO!

After the COVID-19 Movement Control Order (MCO) was announced, Tenaga Nasional Berhad (TNB) announced that they would stop these operations from 20 March 2020 until further notice :

They also announced that :

In other words, you still need to pay your TNB electricity bill during the MCO / CMCO. Just because you don’t get your bill, doesn’t mean you get to stop paying.


TNB Will Start Meter Reading + Rendering Bill For Some States

On 13 May 2020, TNB announced that they are resuming meter reading and bill rendering on a staggered basis, and only in green zone states :

That basically means they still won’t perform meter reading for most of the country during the Conditional MCO period.


How To Get + Pay Your TNB Bill During MCO / CMCO

Okay, there are three ways to handle your TNB electricity bill during the MCO / CMCO.

Option 1 : Pay The Estimated Bill

TNB mentioned that you will be issued an estimated bill, based on your last bill. If your last bill was RM 100, then your estimated bill during the MCO / CMCO will be RM 100.

All you have to do is continue paying based on your last bill every month, as long as the MCO / CMCO is in effect.

Just pay online through JomPAY using your online banking account.

Option 2 : Use TNB Express Payment

The easiest way to check your current bill and make payment is through myTNB.

Just key in your 12-digit TNB account number, and you will receive the current amount due.

You can pay up to RM 250 using a credit or debit card through Express Payment by clicking Next.

If you wish to pay more than RM 250 though, you will need to first register and log into myTNB.

Alternatively, you can pay through JomPAY using your online banking account.

Option 3 : Use myTNB App

The third option is to install and use the myTNB app, which is available as a free download on both Google Play Store and App Store :


Follow these steps to register and check your current TNB bill on the myTNB app :


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